Return & Refund Policy
| Returns of New and Unused Items Within 15 Days of Receipt | The original purchaser may return any new, unused items ordered from startfun.store can be returned within 15 calendar days of receipt with a full refund (to original method of payment) minus any shipping costs. Items must be returned in the original packaging which is unopened (sealed in original packaging) with all included accessories.Please allow 2 weeks from receipt of return for processing. You are responsible for return shipping fees and ensuring that the product arrives undamaged. |
| Returns of Used Items or Beyond 15 Days After Receipt | Products returned in lightly used condition or without original packaging are subject to a restocking fee equal to 20% of original product purchase price and will be issued a store credit for the remaining 80% of product value. Please contact sales@startfun.store in advance, send us some photos and videos, include but not limited to: Photos of the damaged packaging/item should be provided via email so that our team can advise accordingly. Parts/Accessories are considered FINAL SALE and will not be eligible for return or exchange. |